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Fixby - A Task Management App
Intuitive task management app boosting productivity and collaboration with AI analytics across diverse industries.
Introduction
Fixby is a Progressive Web Application (PWA) dedicated to transforming task management across various sectors, including healthcare, hospitality, and manufacturing. By providing intelligent tools and AI-driven analytics, Fixby enhances productivity, streamlines workflows, and fosters effective communication among teams.
Problem Statement
Individuals and teams struggle with managing tasks, deadlines, and priorities due to complex or inefficient tools, leading to missed deadlines and reduced productivity. A simple, intuitive task management app with real-time collaboration, smart reminders, and progress tracking is needed to enhance organization and efficiency.
Target Audience
Primary & Secondary Users
✨ Healthcare Professionals: Nurses, doctors, and administrative staff needing task prioritization to improve patient care.
✨ Hospitality Managers: Frontline staff and supervisors aiming to deliver exceptional guest experiences.
✨ Manufacturing Teams: Managers and operators seeking streamlined task management to enhance operational efficiency.
✨ Small and Medium Enterprises (SMEs): Teams requiring simple yet powerful tools to manage projects and deadlines.
To address the diverse needs of professionals and teams across industries. Fixby provides to those seeking an adaptable, efficient, and intuitive task management solution to overcome workflow challenges and improve productivity.
The Process & Research
Methods Used:
Research Methods
⭐ Online Surveys
⭐ User Personas
⭐ Field Observations
⭐ User Interviews
⭐ Competitive Analysis
⭐ Usability Testing
Key Findings
✨ Healthcare: 70% of nurses reported difficulty in tracking tasks across shifts, resulting in errors and delays.
✨ Hospitality: 60% of managers found existing tools too rigid to adapt to the fast-paced nature of guest requests.
✨ Manufacturing: Teams faced communication breakdowns due to siloed systems, leading to production delays.
✨ General: Across all sectors, users demanded intuitive interfaces, mobile accessibility, and robust reminders.
User-Centered Design Approach:
Fixby is a unified task management platform that adapts to their specific workflows, ensures real-time collaboration, and provides actionable insights through AI-driven analytics.
User-Centered Design Approach
Information Architecture
✨ Centralized data management for easy access and management of all relevant information.
✨ Clear navigation menus and identifiable icons for intuitive navigation.
Prototyping
✨ Using Figma for creating wireframes and high-fidelity prototypes.
✨ Applied Minia design system to ensure consistency and visual appeal.
Usability Testing
✨ Conducted remote usability tests to gather diverse user feedback.
✨ Iteratively improved the design based on user feedback and usability findings.
Ideation and Features
Key features of Fixby:
✨ Intelligent Task Management: Create, assign, and prioritize tasks with ease.
✨ AI-Driven Analytics: Generate insights to identify bottlenecks and improve task efficiency.
✨ Smart Reminders: Automated alerts to prevent missed deadlines.
✨ Real-Time Collaboration: Enable seamless communication and updates among team members.
✨ Customizable Workflows: Adapt task management to industry-specific needs.
✨ Mobile-Friendly Interface: Ensure accessibility on the go.
✨ Integration Capabilities: Connect with existing tools to streamline operations.
User Personas
User Personas
The Healthcare Professional
Ananya Sharma
Age: 30
Occupation: Nurse
Location: Mumbai, India
Background
Ananya works in a fast-paced hospital, balancing patient care and administrative responsibilities. Often faces high-pressure situations requiring quick decision-making. Relies on communication and task delegation to ensure seamless operations.
Goals
Ensure no tasks are overlooked and maintain high-quality patient care.
Coordinate effectively with doctors and other staff members.
Improve time management to reduce stress.
Pain Points
Difficulty tracking tasks across shifts.
Lack of real-time updates on patient needs.
Overlapping responsibilities causing confusion.
Motivations
Deliver consistent and accurate care.
Reduce workload through efficient tools.
Enhance teamwork and communication.
The Hospitality Manager
Ravi Patel
Age: 38
Occupation: Hotel Manager
Location: Mumbai, India
Background
Ravi oversees daily operations in a mid-size hotel, including staff management, guest satisfaction, and task delegation. Works in a fast-paced environment where adaptability is key.
Goals
Streamline guest requests and ensure timely resolution.
Reduce communication delays between departments.
Improve staff accountability and performance.
Pain Points
Rigid tools that don’t adapt to daily operational changes.
Difficulty tracking task progress in real-time.
Inefficient delegation leading to guest dissatisfaction.
Motivations
Enhance guest satisfaction and loyalty.
Streamline daily operations for efficiency.
Increase team collaboration and transparency.
The Manufacturing Team Leader
Meena Gupta
Age: 45
Occupation: Production Supervisor
Location: Bangalorei, India
Background
Meena manages assembly line processes and ensures targets are met on time. Handles a team of 30 workers and coordinates with other supervisors to maintain operational continuity.
Goals
Minimize delays in production schedules.
Improve coordination between shifts for seamless transitions.
Identify bottlenecks and implement solutions quickly.
Pain Points
Lack of communication between shifts leading to errors.
Inefficiencies in task assignment and tracking.
High pressure to meet production targets without adequate tools.
Motivations
Boost production efficiency and output.
Ensure smooth workflow across departments.
Foster a collaborative and motivated team environment.
By stepping into the user's shoes, you ensure the digital product effectively addresses their challenges, preferences, and aspirations, resulting in a truly user-centric and successful outcome.
Visual Design
Guidelines and Tools:
UI Design
Guidelines and Tools:
✨ Minia Design System: Ensured a cohesive and scalable design.
✨ Color Scheme: Following the Fixby Branding.
✨ Typography: Standard Modern, Default Minia Font "Inter"
✨ Icons and Imagery: To be Consistent and intuitive, used Google Material icons which is a standard of Minia Design
system’s outline styled Icons.
Key UI Screens:
Web Screens:
Mobile Responsive Screens:
Web and Mobile Applications
✨ Dashboard: Organized layout with key metrics.
✨ Navigation: Sidebar for web, bottom navigation for mobile.
✨ Forms and Inputs: Consistent styling and intuitive layouts.
✨ Buttons and CTAs: Followed the Tailwind design system with Implementation of uur Branding
Impact and User Feedback
Metrics:
✨ Task Completion Rate: Increased by 50% across test teams..
✨ Efficiency Gains: Time spent managing tasks reduced by 35%.
✨ Collaboration: Teams reported a 60% improvement in communication.
User Feedback:
✨ Fixby’s reminders saved me from missing critical deadlines!" – Ananya Sharma
✨ Guest complaints dropped significantly after using Fixby for request management." – Ravi Patel
✨ The analytics feature gave us actionable insights to streamline our operations." – Meena Gupta
Conclusion
Fixby redefines task management by addressing industry-specific challenges with an intuitive and adaptable platform. Its focus on intelligent features, real-time collaboration, and user-friendly design ensures improved productivity and satisfaction across sectors. By simplifying complex workflows, Fixby empowers individuals and teams to achieve more with less effort.
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Hello, I’m Yehezekiel Karri, a UI/UX Designer based
in Andhra Pradesh.
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